how it works

how it works

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download the app & create your profile

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find phototakers near you & make an instant booking

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find phototakers & schedule a photo shoot

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receive your photos & leave a review

icons8-apple-app-store-100

download the app &
create your profile

icons8-find-user-male-100

find phototakers near you
& make an instant booking

icons8-calendar-10-100

find phototakers &
schedule a photo shoot

icons8-photo-gallery-100 edit

receive your photos
& leave a review

services

services

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mobile photography

To make an image tell a story you don’t need sophisticated gear, rather a creative eye, able to capture a subject from the right angle and to frame it under the ideal light. A photo shoot with mobile is the perfect solution for creating stunning yet affordable Instagram posts.

When you book a mobile photo shoot you can opt for receiving non-edited images, or you can pick a gig including photo editing. To know more about this read the section “photo editing.”

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mobile photography

To make an image tell a story you don’t need sophisticated gear, rather a creative eye, able to capture a subject from the right angle and to frame it under the ideal light. A photo shoot with mobile is the perfect solution for creating stunning yet affordable Instagram posts.

When you book a mobile photo shoot you can opt for receiving non-edited images, or you can pick a gig including photo editing. To know more about this read the section “photo editing.”

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camera photography

A camera photo shoot will allow you to produce more professional looking images for your social media posts, blog articles or website. Find the phototakers with camera and check their profile for details about their gear and editing skills.

When you book a camera photo shoot you can opt for receiving non-edited images, or you can pick a gig including photo editing. To know more about this read the section “photo editing.”

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camera photography

A camera photo shoot will allow you to produce more professional looking images for your social media posts, blog articles or website. Find the phototakers with camera and check their profile for details about their gear and editing skills.

When you book a camera photo shoot you can opt for receiving non-edited images, or you can pick a gig including photo editing. To know more about this read the section “photo editing.”

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photo editing

Either you go for a mobile or a camera photo shoot, you can opt for gigs with, or with out, photo editing, according to your need.

Without photo editing:

if you like to edit images yourself in order to apply your own personal style and keep your Instagram feed consistent, we totally understand that! Thus we cut post-production (that you won’t need) and drop your cost. Ain’t that smart?

With photo editing:

if you like to have your images edited by a phototaker you can still do that. You just need to look for phototakers offering “mobile photo shoot + editing” or “camera photo shoot + editing”. Then check their profile to learn about their editing skills and to look at their portfolio, to get a hint of their editing style.

editing-magic

photo editing

Either you go for a mobile or a camera photo shoot, you can opt for gigs with, or with out, photo editing, according to your need.

Without photo editing:

if you like to edit images yourself in order to apply your own personal style and keep your Instagram feed consistent, we totally understand that! Thus we cut post-production (that you won’t need) and drop your cost. Ain’t that smart?

With photo editing:

if you like to have your images edited by a phototaker you can still do that. You just need to look for phototakers offering “mobile photo shoot + editing” or “camera photo shoot + editing”. Then check their profile to learn about their editing skills and to look at their portfolio, to get a hint of their editing style.

faq

faq

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for photolover

Can I be a photolover AND a phototaker?

Yes, but you have to create two separate account, with two different email addresses, one as a photolover and one as a phototaker. 

What are the rates for a photo shoot?

The photo shoot rates may vary according to the phototaker you choose. The default displayed rates are intended for 30 minutes. If you request a longer session the final price will adjust accordingly. 

For more information about services and rates check this link pelooc.com/services/

How long is a photo shoot?

The minimum bookable session is 30 minutes (and so are intended the default displayed rates). You can choose a different duration and the final price will adjust accordingly. 

How many pictures do I get from a photo shoot?

You get at least 10 images for each 30 minutes session.

Can I cancel an instant booking?

Yes, you can cancel an instant booking before your phototakers confirms it. After confirmation a cancellation fee may apply. 

Can I cancel or reschedule a photo shoot?

Yes, you can reschedule or cancel an a scheduled photo shoot at any time until 24h before your photo shoot. After that a cancellation fee may apply. 

How do I cancel a booking?

Go inside the booking you want to cancel inside the Pelooc app and click “cancel this booking”. A pop up will appear to ask for confirmation. Click “yes” and your booking will be cancelled. 

How can I submit a claim or ask for a refund?

You can get in touch with us here pelooc.com/photolover-support/. You’ll need to provide us with your user ID (email address which you subscribed with) and booking reference number and we’ll take care of your request.

What do I do if my phototaker does not show up for the photo shoot?

You need to immediately go to your booking, inside the Pelooc app, and click on “report a no-show.” You’ll get a full refund, plus a credit you can use for your future bookings on Pelooc and to help you forgive us.

How much is the credit? $10 on instant booking, or $20 on scheduled photo shoots.

What do I do if the phototaker is late in delivering my photos?

Contact us immediately here pelooc.com/photolover-support/ or email us at help@pelooc.com, remember to mention your user ID (email address which you subscribed with) and booking reference number.

Do I need to credit Pelooc, or the phototaker, when sharing my photos online?

Giving credit is at your own discretion, however we certainly appreciate that, and we often select pictures including the @pelooccrew tag and #pelooc hashtag, to be featured on Pelooc’s Instagram feed and Stories.

Can I re-edit and modify the photos I receive from the phototaker?

Yes, you can  modify the images the way you like, even the ones that have already been edited by your phototakers.

Can a phototaker post my pictures online?

Yes, phototakers are allowed to use the photos they have taken at their discretion, share them through their own channels, and include them in their online portfolio on the Pelooc app, or on any other website/platform.

For further questions you can always email us at hello@pelooc.com, or ask for support at help@pelooc.com.

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for phototaker

Can I be a phototaker AND a photolover?

Yes, but you have to create two separate account, with two different email addresses, one as a phototaker and one as a photolover 

Is the app free?

Yes, the Pelooc app is free to download and use.

When and how do I get paid?

The app collects the payment from the photolover at the time the booking is confirmed, this way you know that your money are secured. When the photos have been taken and transferred to the photolover, the platform automatically transfers the money to the phototaker (net of service fee), crediting the phototaker’s bank account.

Why does Pelooc apply a service fee? And how much is that?

The Pelooc app is offered to both phototakers and photolovers for free, without registration costs or paid subscription. Therefore, in order to cover the costs of development, maintenance and promotion of your phototaker profile and of the platform itself, we implemented a shared revenue model, where, on each booking, the phototaker earns a higher portion of the order amount (70%), and Pelooc a smaller portion of 30%.

Why do I need to fill out a KYC form?

KYC stands for “Know Your Customer” and the KYC form is required in order to collect your bank details, useful to process the payments at the completion of each order. For more information you can click here. 

How can I decide when I’m available and when I’m not?

Make yourself available / unavailable for instant booking by activating/deactivating the instant booking button on the app home.

Click the button “manage your calendar” on the app home, to set your availability for scheduled photo shoot.

Can I decline a request for instant booking?

Yes, when you get a request for instant booking you’ll have 5 minutes to either accept it or decline it.

Can I cancel an instant booking after I've already confirmed it?

You can cancel after confirmation, however a cancellation fee may apply.

Can I cancel a scheduled photo shoot?

If you cancel a scheduled photo shoot a cancellation fee will be automatically applied. However, you have the option to request your photolover to reschedule the photo shoot. You can only request to reschedule once, so before doing that, make sure the bookable slots on your calendar are set when you are actually available. You can also include a message  to your photolover in your reschedule-request, where you can suggest your preferred day/time for the photo shoot.

For further questions you can always email us at hello@pelooc.com, or ask for support at help@pelooc.com.

You can also check the phototaker handbook available to all phototakers, which includes detailed information, guidelines and instructions on:

  • all the app functionalities,
  • policies and service flow,
  • how to set a profile,
  • how to set you gigs and rates,
  • how to manage your calendar,
  • how to get support,
  • general tips and more!
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for photolover

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for phototaker